- Consolidation of historical leadership in all services: Mobile Services (44.4%), Fixed Telephone Service (45.0%) and Fixed Broadband (40.8%);
- MEO is the leading operator in the pay TV service (41.0% share) with more than 170,000 Customers versus the 2nd operator;
- MEO strengthens its leadership in the bundles market and in all types of bundles (2P, 3P, 4P/5P), with a 41.1% share of subscribers.
The latest report from the Autoridade Nacional de Comunicações, for the 3rd quarter of 2022, also confirms that MEO is the operator with the lowest rate of complaints per 1,000 customers in Portugal. According to the data published on November 30, MEO has, in absolute terms, 28% of the total number of complaints in the sector, with the number of complaints decreasing compared to the 3rd quarter of 2021.
For Ana Figueiredo, CEO of Altice Portugal, "leadership is built and maintained over time based on a strong commitment to quality of service, the capacity for innovation and a close relationship with our customers. We focus on people, on meeting their day-to-day needs, on improving their lives. This is why we are the Portuguese people's favorite operator. Because more than innovating, developing products and services, we want to continue contributing and working towards a better future."
While all these figures confirm the group's position at the forefront of technology, anchored in a range of benchmark services recognized in the various segments, they are also a reflection of the successful investment in bringing the new generation of optical fibre to more than 6.2 million homes; in modernizing the mobile network and investing in 5G and in developing new innovative solutions and services that meet the needs of our customers.