Altice Portugal's strategic focus on Customer Service Quality has strongly mobilized the entire organization, and this is reflected in the continuous growth of the Quality Indexes measured by our customers.
These results underpin Altice Portugal's leadership in all communications services in Portugal and reflect the successful strategy defined almost four years ago by the current management team, which has taken the customer as its main focus and Quality of Service as the cornerstone of Investment, based on technological innovation, pioneering spirit and proximity to the country and its people.
Also in 2021, MEO was considered the operator with the best national mobile network by DECO Proteste. MEO received the distinction 'Best in Test - Mobile Internet', according to data from the last 12 months from the QualRede application, in relation to the parameters measured by users: download and upload speed, web browsing test and streaming.
The spirit of leadership, the capacity for innovation, the concern for constant service improvement and proximity to the customer will continue to be priorities in Altice Portugal's strategy to connect Portugal to the world.